Frequently Asked Questions

Probiotic detergent uses “good” bacteria—naturally occurring microorganisms—to gently yet effectively clean. These probiotics produce enzymes that actively break down organic matter such as stains, grease, and odours at a microscopic level. They continue working even after the wash, helping to balance your home’s natural microbiome. It’s a living formula that cleans deeply, respects your skin, and cares for the planet.

Yes. Our formula is vegan, cruelty-free, and designed to be gentle on both skin and fabrics. Free from harsh enzymes, Duality respects your skin’s natural microbiome, making it a perfect choice for those with sensitive skin.

Absolutely. Duality is suitable for whites, colours, delicates, and even technical or sportswear. Its probiotic formula protects fabric fibres while deeply cleansing—so your clothes last longer, feel softer, and smell divine. Always follow the instructions on the washing label of the item you are washing.

Most traditional detergents rely on harsh surfactants and synthetic enzymes to clean—often at the expense of your skin, your clothes, and the environment. Duality takes a different approach. Our probiotic formula uses beneficial bacteria and biodegradable ingredients to naturally break down stains and odours without disrupting your skin’s microbiome. It’s high-performance cleaning, minus the harsh chemicals—wrapped in an indulgent scent and minimalist design that elevates your everyday.

Duality is crafted with sustainability at its core. Unlike conventional detergents that often contain petroleum-based ingredients, and synthetic enzymes Duality uses biodegradable bio-surfactants and live probiotics that are safe for both you and the environment. Our formula is vegan, and cruelty-free, and our bottles are made from recyclable materials. By choosing Duality, you’re reducing chemical runoff into waterways and embracing a cleaner way to care—for your clothes, your home, and the planet.